Contact Us By Telephone
If you need assistance during our business hours (Monday through Friday 8:00 am - 5:00 pm EST), please give us a call toll-free at 1-866-284-1541. We are happy to answer questions and give quotes. After business hours, please contact us by Internet using the form below.
Toll-Free: 1-866-284-1541
Local Phone: 919-569-6765
Fax: 919-569-6764
Contact Us By Internet
Please complete and submit the
following form if you would like us to contact you regarding your project. We look forward to hearing from you.
Store Policies
Pricing Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Stop-Painting.Com
reserves the right to accept or decline your order for any reason at any time.
All orders placed (in U.S. denomination) must obtain verification pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any
order. If additional information is necessary, we will contact you via email at the email address provided on your order. Shipping and delivery time frames quoted on the site will not begin until
appropriate approval and verification of your order has been obtained.
Total Cost includes estimated Tax and freight amounts, if applicable. Your invoice will reflect final tax and freight charges on the items shipped.
Availability Policy
On occasion, your order may be out of stock. In this event, Stop-Painting.Com will notify you via email with the status of your order. If the expected delivery date of the item is within 30 days,
Stop-Painting.Com will place your order on back order and notify you when it ships. If you wish to cancel your order while on back order status, please see our Cancellation Policy. If the
expected delivery date of the item is greater than 30 days, Stop-Painting.Com will notify you that the order has been canceled due to an out of stock status. All notifications will take place via
email.
Return Policy
You may return most items sold by Stop-Painting.com
within 30 days of delivery. If returning an item you must:
1) Email or call customer service at 919-569-6765
for a return authorization number.
2) Include your return authorization number
on your label.
3) Agree to an 18% restocking fee.
4) Send the product(s) freight prepaid.
We cannot accept returns that:
1) Are not in the original condition, are
damaged or are missing parts
2) Are returned more than 30 days after
delivery
3) Are sent freight collect
4) Are custom-made to specific specifications/drawings
